Updates During Health Restrictions

Sessions During Health Restrictions (Updated Regularly)

Sessions are as normal at the clinic with the following important information. (Latest updates at bottom of page)

Can I still book and attend appointments?

Yes.  However, for safety of staff and clients, please contact us to postpone and re-schedule your session should any of the following apply:-

  • If you have arrived from overseas in the last 14 days
  • If you have any symptoms of Covid-19
  • If you have been in contact with a confirmed case within the last 14 days 
  • If you have been in contact with anyone in the last 14 days who has been in contact with a confirmed case

Hypnosis Cronulla Caringbah Jannalli Oyster Bay Kareela Kirrawee Loftus Sutherland

What precautions are in place at the clinic?

For safety of staff and clients, the following is currently in action:-

  • Staff and those on the premises are taking their temperature daily
  • No contact between staff and clients such as handshaking etc.
  • Surfaces that a client  is likely to come in to contact with (door handles, arms of chairs, taps, toilet), are wiped down with sanitising wipes between appointments
  • Hand sanitiser is available in the waiting area and the therapy room though we encourage you to carry your own
  • Your therapist will be ensuring a space of 1.5 metres between faces

 

If I am in isolation or just prefer to do my session online, will you be offering this?

Yes.  If for any of the reasons outlined, or if you just prefer it, we can facilitate a session over Zoom (a platform like Skype).   To access this the following applies:-

  • Contact us to check if this may be an option for you, then. . .
  • We will send you a link so you can book and pay for your session – session to be confirmed and pre-paid within 24 hours of email sent to you or the appointment will automatically be re-released for others to book.  
  • After you have booked we will send you 2 links: 1 link to your Client Intake Form AND the 2nd will be your personal link to the session over Zoom, along with some simple instructions to ensure your session runs smoothly.

     What else?

  • Before your session, you will need to have checked that your microphone and speakers are clear and working 
  • You will need to be in a room lit well enough so your practitioner can see you on camera from the top of your head to your lap clearly
  • For the duration of your appointment your phone and other devices must be off and you will have to have made arrangements to be undisturbed for the duration, including family members, pets and work, or invasive noise such as renovations.  
  • Of course our normal standard practice policy applies for any refunds or change of times.  You may cancel or change appointment times up to 24 hours before your session and receive a full refund.  However any changes or cancellations within 24 hours before the scheduled commencement of your appointment will not be refundable as this does not give us enough time to fill the appointment.  (In case of a pre-paid package, one session of the package would be forfeited.)

If you have any questions at all about any of the above, feel free to email and we’ll get back to you promptly.

Update 7.4.20:  We’ve had a number of enquiries and clients come in over anxiety and other mood related issues that have been in response to the current situation with CoVid-19.  And yes, we are currently seeing clients dealing with these issues and emotional challenges so they can better navigate the weeks ahead.  So feel free to book in via the “Book A Session” tab, or the button, on the website homepage, or you might like to contact us if you have any questions. 

Update 1.4.20:  Sessions can still continue face-to-face  under the exemption of “Health and Care”, in accordance with the information below, with the restriction that only one individual may be in the therapy room with a therapist at any one time.  

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YES! We are open.

How are you coping with the present circumstances?  

Could you do with a little help to navigate things more easily?

Contact us or book your session via the website.

(Click here for CoVid-19 Updates & Options.)